We love our customers… and our customers love us!
Repeat customer, never been let down
Patty, Telia and Ashton were awesome! Jacob was very helpful as well when he was onsite. I am not technically inclined and they went above and beyond!
Great Service from our rep Jason and our installer Mike
Great job, great people. Glad we went with Aloha system and BEC. Cory, Mike and Richard were awesome.
Andrea was awesome, she went above and beyond!
Glenn was awesome!! He was a huge help and was very informative and responsive!! Thanks Glenn!!
Jovana is the best rep I have worked with in the 18 years of using the program.
I am extremely satisfied in all areas of installation and training from Mike Lane and BEC.
Nick delivered exactly as promised. No surprises or delays. Beyond expectations actually!
Glenn was a delight to work with. He made the whole experience easy.
This is my second time working with Mike on an install. Always a job well done and a job done right.
Sarah was great to work with. The programming was almost perfect when we installed and any remaining changes were done quickly and painlessly.
Jovana was amazing and went above and beyond to make sure we successfully launched our new POS system
Sarah and the BEC team did a great job for us
Michael Lane was wonderful to work with. He is thorough and understands the restaurant industry’s needs. Thank you, Mike!
Always have had a great vendor relationship with BEC. All have been very helpful over the years. After the fire back in November 2016 and during the re-opening process (April 2017), Glenn was there. He even stuck around ALL day for several days after we re-opened our doors to the public to ensure our new system was running without a hitch. That’s just one example of the great customer service we’ve received over the past 20 years and the strong relationship we have with the fine folks at BEC. Thank you Steve Harris, Glenn, Limey, Tammy, Jason Shelden, Nick, Richard….I know I’m forgetting other people…so sorry
BEC has made us rethink POS as we continue to grow. Glenn has done a great job making sure we were ready and supported us after we went live. As a former Implementation Manager for Micros I can attest I never had an employee that had the taken care of us as much as Glenn has to ensure we get what we wanted and had the follow through to make sure the system is what we need operationally.
Jovana was an amazing asset for our implementation and on-site was phenomenal. She was quick to fix anything and everything. She has helped trouble shoot and fix things at a moment’s notice. She is friendly, personable, and goes above and beyond any expectation we have had. She made restaurant opening simple and alleviated any concern for us to have to worry about our pos. Jovana came in and helped us more than she was required to and even assisted for an extra live coverage for us to make sure we were set up and able to be successful.
Love BEC!!! They swooped in to save my business and installed a perfect system for us in under a month. They were so friendly, helpful and professional that I simply can not thank them enough. Jason is just so wonderful. And Dana was available for us for so many things. She was patient with us and even more so, happy to help, which I find so rare these days. A huge thank you to the entire BEC team for all the hard work and exceptional customer service. I will never use another POS. BEC for life!!!
Nick was integral in getting us set up with aloha I could not have asked for a more knowledgeable or competent individual to get us set up. It was a real pleasure getting to know him and getting to work with him he deserves a big fat raise!!
I’ve been through installations of new hardware at 2 different restaurants and a bar. In each case, Mike and Jason were responsive and friendly, even with some very challenging circumstances. I rely on them both (as well as the help desk) for their expertise and advice.
I want to tell you that it is truly a pleasure to work with your team over the last several months. You have some excellent employees. The personnel working during the day have been on top of things and extremely helpful to me and my stores. You’re after hours personnel are just as helpful and on top of things. I am sure you don’t get enough people who acknowledge your staff for the excellent job they are doing. But thank you for being a great resource.
Thank you BEC. We have run high volume, high profile restaurants in the Boulder area for over 40 years. Cory sold us on your system and answered every concern we had perfectly. Our project manager Patty Simmons is world class. We were impressed beyond words.
Couldn’t have asked for a better experience. Glenn was there every step of the way and made it a flawless transition. We couldn’t be happier with his work, guidance, training, support and follow-up. Start to finish it was great working with Glen and his team!
Glenn was so great to work with. He answered my questions and fixed any issues we had in a timely manner. He was extremely patient with us (we changed the menu mid-way through) and he was willing to work with out IT department which can sometimes be a challenge. Thank you, Glenn!
Jason was incredible helpful and attentive to our needs. He clearly presented the options we had and helped us navigate the entire POS possibilities.
Patty Simmons has been an incredible partner as we got our Deli up and running. She was professional and attentive to our needs. She has made herself available at just about any hour of the day. Anytime we have needed anything she has responded quickly and often having already completed the requests. Her suggestions in resolving our requests have been invaluable. If we could afford her we would put her on our payroll!. I simply cannot say enough about her expertise, personality and professionalism.
Thank you to Telia and Patty, they were great. We had a few hiccups after the install. but after extensive troubleshooting from Telia, Patty, and others at BEC, as well as on this end, we solved the hiccups. Turned out they were network related on this end, but Telia was persistent and extremely helpful through the entire process. Would recommend without reservation!