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Training
Classes Offered at BEC
- Basic
Manager Training- The basic manager training
class will give you the tools as a manager to maintain
the Aloha system. Upon completion of this class you
will be able to correctly add items, modifiers, submenus,
and change prices. You will also understand how to add
employees with appropriate job codes and access levels,
as well as editing punches. You will gain a basic understanding
of how to read and run Aloha and EDC reports. Basic
hardware training and troubleshooting will also be conducted.
- Advanced
Manager Training-The advanced manager training
will recap the basic manager training class. Once refreshed
on the basics you will learn more about Aloha maintenance
in regards to promos, comps, events, price changes,
categories, and messages.
***Prerequisite - Basic Manager Training
Webinar Training Classes Offered
Online
- Price
Hierarchy - The ALOHA software supports
multiple methods of assigning prices by using different
pricing methods. This webinar explains the hierarchy
used by the software when determining how the price
applies to an ordered item.
***Prerequisite - Basic Manager Training
- Comps
- Aloha typically defines comps as “complementary”
items. Comps are very open ended by nature allowing
for open $ or % amounts to be taken off the check and
may be used for anything from Employee Meals to Quality/Service
issues. This webinar will teach you how to create, edit,
activate and deactivate comps.
***Prerequisite - Basic Manager Training
- Deposits
-This webinar will train on the report of deposits
through Aloha. You will gain an understanding of how
the deposit number is calculated on the Daily Sales
Report.
***Prerequisite- Basic Manager Training
- EDC(Electronic
Draft Capture)-The program used to track
credit card transactions. This webinar will train you
on the settling of batches and how to review transactional
reports. You will also learn how to audit EDC reports.
***Prerequisite- Basic Manager Training
- Edit
Punches - This webinar will teach you how
to edit employee time from both the front and back of
house to maintain accuracy with labor reports.
***Prerequisite- Basic Manager Training
- Hardware
- Hardware and troubleshooting techniques are
taught to help with the maintenance of your Aloha System.
You will be able to do basic diagnosis during loss of
communication between the terminals and the fileserver.
You will also be able to identify all pieces of hardware
that comprise your system.
***Prerequisite- Basic Manager Training
- House
Accounts - The Aloha software allows for
in house accounting. House accounts are used to track
transactions paid for by customers and billed at a later
date. This webinar will teach you how to create and
apply the house account tender, balance, and print statements.
***Prerequisite- Basic Manager Training
- Menus
- Menus can be used to offer different items
at different times throughout the day. In this webinar
we will go over the proper ways to utilize menus and
how to fire the event.
***Prerequisite- Basic Manager Training
- Messages
- Messages are used to update support staff
in a myriad of ways. Messages can be configured to be
seen by all employees, specific job codes, or a single
person. In this webinar you will learn how to create,
edit and implement messages within the Aloha system.
***Prerequisite- Basic Manager Training
- Overtime
Calculations - In this webinar we will
show you how to understand how the Aloha system calculates
overtime calculations.
***Prerequisite- Basic Manager Training
- Performance Measures
- Performance measures can be used for contests. More information coming soon.
***Prerequisite- Basic Manager Training
- Promos
- Aloha defines promos as “coupons”
or “advertising”. Typically promos are explained
as a printed promotional offer intended to drive business.
in this webinar you will learn how to create and edit
promos.
***Prerequisite- Basic Manager Training
- Reports
- In this webinar you will be trained on how
to create, edit, read, and export reports. We will cover
daily sales summary, labor reports, product mix, payments,
and audits.
***Prerequisite- Basic Manager Training
- Setting
Events - Events are instructions for the
Aloha system to automatically activate a variety of
operations at specific times and dates. In this webinar
we will train you on how to properly set events for
comps, promos, price changes, and messages.
***Prerequisite- Basic Manager Training
- Submenus
- Submenus can be used to separate menu items
by menu headers. In this webinar we will go over the
proper ways to utilize existing submenus and how to
create new ones.
***Prerequisite- Basic Manager Training
Last update: 3-10-09
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