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How do you know if an employee is stealing? Whether you have been a restaurant operator for a week or a decade, you strive to successfully operate your restaurant every day.
As you may know, Radiant Systems, manufacturer of Aloha, was acquired by NCR Corporation on August 24th. Going forward, you can expect it to be business as usual with the people you have come to trust.
The numbers are in, and with about one billion social media accounts worldwide, it is safe to say that social media has truly infiltrated society. Facebook is reported to have almost 700 million users and Twitter has 300 million users
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Joe's Cable Car Saves $20,000 Annually Using Handheld Technology In 2009 after being featured on the well-known Food Network series, Diners, Drive-ins and Dives, traffic at Joe's Cable Car exploded with new customers eager to taste Joe Obegi's cooking. "We had eight servers running around, and it was just chaos," Joe says, "Every minute counts, and my servers had to review orders twice. Once at the table, and once at the terminal." With capacity to only seat 70 diners, Joe knew he needed to find a new technology solution that would help him both decrease the number of servers on the floor and increase table turns and profits. Click here to read more about how Joe implemented handheld technology to reduce labor costs by decreasing the number of servers on the floor from eight to five, saving $30 an hour, $240 across two four-hour shifts (over $20,000 annually). New Features Available in Aloha Products! Aloha Insight (above-store reporting): Check Detail Viewer - Aloha POS check level detail can now be viewed through Aloha Insight. The user is able to view a list of guest checks by store for a business date. The checks can also be filtered by time range. This allows the user to target a specific guest check and display/print the Aloha POS check detail via Aloha Insight. Manager Log Book - Users can now utilize the Manager Log Book to view current day, last year, week to date and last year week to date, plus variance values for up to 10 line items, for a store. Break Violation Data - If you are using replication, you can now query break validation data from the Aloha Insight database for Aloha POS versions 6.4 and higher. Aloha Loyalty (loyalty program application): SmartRewards - This is now an independent module and is no longer a bonus plan type. Functionality includes the ability to expire a reward, reset a reward a specific number of times, define multiple qualifying metrics for a single reward and much more. The ability to import a list of qualifying members is still supported. Qualify merit by member profile response - Users can now qualify merit for a Bonus Plan by a specific pre-defined value for a selected custom field. E.g., Customers are asked to answer a custom question you have entered stating "What is your favorite entree?" with one of three answers: steak, chicken or fish. You can qualify merit for a Bonus Plan to apply only to those customers that choose fish.
Aloha Loyalty Web Service until now only provided Aloha Loyalty card information. It now supports the ability to retrieve the balance of an Aloha Stored Value card. Aloha Stored Value (gift card application): Update Expiration and Service Charge options - The current expiration options in Aloha Stored Value - Card Setup allow for settings that are not compliant with the Gift Card amendments outlined in the Credit Card Accountability, Responsibility, and Disclosure (CARD) Act of 2009. The Card Setup module has been enhanced such that a service charge cannot be applied earlier than one year and the expiration date to be more than 5 years based on the date of the last deposit record. Radiant Hardware Trade-In Program Don't forget that we are running a special on new hardware terminals for customers currently using older equipment. Click here to learn more! Courage & Compassion Written by: Andy Heyman COO, Radiant Systems It seems like a rare art form for someone to be both courageous and compassionate. While I see people in the business setting frequently fail this test, I’ve realized it happens all the time in people’s personal lives as well. Most people are either nice or courageous, but almost never both. However, I’ve learned from watching others that it doesn’t have to be that way. Read more... Rogue Facebook Application Spreads Virally Written by: Graham Cluley If you think allowing your employees to use the Aloha BOH to surf Facebook, or any site, is safe...think again. Many viruses are being spread through faux viral links using Facebook which compromises your personal information. From there, it's easy to connect the dots from compromised personal data to compromised customer credit card data...Click here to read more about these viruses. Aloha Loyalty Web Service – Get Card Balance |
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| Date Added: January 12, 2011 04:30:29 AM | |
| Author: admin | |
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