|POS Implementation Support Specialist|
Project management is designed to support the planning and execution of projects with traditional tools for planning projects, assigning tasks, tracking progress, managing documents and documenting both billable and non-billable time. A POS Implementation Specialist is responsible for utilizing resources such as people, materials, energy, space, provisions, budgets, and communication to meet pre-defined objectives. A successful POS Implementation Specialist must be able to envision the entire project from start to finish and to have the ability to ensure that this vision is realized.
POS Implementation Specialist has fulfilled all the Radiant Certification requirements of Associate Tech Certification and Support Certification. Employee is required to complete annual Radiant Maintenance certifications. Support Specialist must also adhere to all policies and procedures set forth by both the Implementation and Customer Service Departments. POS Implementation Specialist has completed both TS and QS installations as well as other special applications and third party interfaces.
Implementation Specialists introduce clients to the Aloha software and hardware. We gather input from the client to program a database that will work proficiently within a particular restaurant establishment. We give restaurant owners and managers the tools to maintain and leverage the Aloha system to effectively maintain the Aloha point of sale. In order for an Implementation Specialist to consistently meet customer needs, they must stay current on training, software, product development, and future technologies. To be an effective Implementation Specialist it is imperative to manage time and resources efficiently.
Essential Duties and Responsibilities include the following while other duties may be assigned.