I just wanted to let you know what a pleasure it has
been to work with Bobbi Jo. She is
very detailed oriented and professional.
Ever since they did the ‘trial’ shut-down,
everything has been working perfectly! Thank you!
Cathy - Sweet Basil |
|
Once again, Tim has done a
fantastic job for me! The success I had the first
time I dealt with him, was exactly why I requested
him for this project. I will not hesitate to ask for
him again! Uncle Nub’s Bait Shop |
|
Rik did a very good job responding
to our expedited timeframe and got us live, even
working some on his holiday. Crimson Canary |
Tim Giffin saved us when he came to
the site. He did a great Job. We still need more
training, and hope to work on it soon.
Thanks from Aukie’s Restaurant |
|
If Jesse Hutchinson and Jason Skolak
were the only people to assist us, your company
would be perfect! Cache Cache – Chris
Lanter |
|
Big props from Jane at the Wooden Table
about Rik. Knowledgeable, helpful,
and couldn’t have been easier to work with! Thank
You |
|
As a first time restaurant manager/owner,
BEC helped me by keeping it easy to
understand the system and by giving my the tools in
training to efficiently do my job. Thanks Guys!
Vinue – Rebecca Austin
Denver |
|
Jesse and the entire BEC team did
an outstanding job. Thanks! Williams &
Graham Denver CO |
|
Thank you for your help and service, we have enjoyed
working with your staff. Beverly Cohen.
Mike Lane’s install , Cory Bamricks
customer -- Reds Dogs & Donuts, Greeley Co |
My name is Mike Gegen and I work for Ciara
Dawn LLC, the owner and operator of
six Denver-area restaurants. We recently
had your company install an ALOHA system at our
newest restaurant, i-Fish.
Rik Reinhardt was the project manager. I
asked Rik for your contact info and just wanted to
quickly comment on our experience while working with
him. Rik took very good care of us and was very
professional in handling the program and
installation. We were a little worried about the
transition to ALOHA, but Rik took the time and
effort to make sure everything was done correctly
the first time. As a manger of dozens of employees,
I realize that it can be difficult to find employees
who are intrinsically motivated and will do their
best even if no one is directly overseeing their
work--which is why I wanted to let you know that Rik
did a very good job.
Thank You again, Mike Gegan |
|
This site used cash registers successfully for ages
prior to purchasing an Aloha system. During the
Implementation process they were extremely
overwhelmed and thought they may have over
purchased. After a year its amazing how wonderful
this system is and that the support is fantastic.
This is specifically due to how wonderful BEC’s
training and support is... Steve Holdren,
the owner of The Denver Wrangler |
"Awesome, thanks Eric! It was a great experience and
I'm going to recommend it to our GM's that it become
part of the FOH managers training."
From Scott Kronberg Tavern Hospitality Group – About
BEC elearning on line training that Eric Nelson is
doing |
My experience the the BEC/Aloha Team has been
exceptional. Jason Sheldon was
amazingly friendly, knowledgeable and helpful.
Rik Reinhardt was an outstanding
programmer. I was slow to get him the information
that he needed to proceed, and yet he was able to
complete my project on time. The customer service
that Jason and Rik provided will make me a life-long
client of Aloha and BEC!!! Thank you!!!
From the Wooden Table Jane Ann Knauf,
Greenwood Village CO |
Customer comments on Sarah Behnen’s
classroom trainings:
Sarah was very knowledgeable, friendly, and willing
to work at my pace, whether fast or slow. She was
obviously comfortable with the product, which helps
the student (me) be comfortable as well.
Excellent explanation and training, easy to
understand.
Great course. Was familiar with ALOHA already but
good refresher and learned a couple new things as
well.
Thank you! Thank you Sarah! – Wonderful
training. |
|
Thank you to Jesse (Jesse Hutchinson)
for the install and support. From Andrew
Casalini Satchel’s on 6th 1710 E. 6th Ave. Denver, |
|
Chad Smith was
fantastic! No complaints at all. Tell him his effort
and professionalism was welcome and appreciated. ---
Pete Besio, Qdoba Corp It |
|
Brad Harris: All went well. No
issues…so far! I’m sure something minor will pop
up.Tell Patty thanks for everything. You all did a
great job rushing this out and getting it installed!
Reid Barragree from Burgers and Bottles
Scottsdale, AZ |
|
Both Jessie and Jason Scolack
represent BEC in the best possible way. I will
defiantly do to there great service use both them,
and BEC/ Radiant in all of my future business. Big
thank you to Jessie and Jason fro Mead St. Station!
Paul Burke from Mead Street Station
Denver |
|
This summer, Smashburger completed rolling
out Aloha Configuration Center to all stores.
This was accomplished due to Andrea Hale’s
hard work and organizational skills at BEC. Andrea
carefully coordinated installing the application,
preparing stores for upcoming changes and cleaning
up data before publishing changes to stores. This
important conversion to Configuration Center has
allowed Smashburger to easily administer changes and
updates to now 110+ locations. Danny Acosta
Manager of Restaurant Technology |
|
Amy Werpy from Adams City High School worked with
Tim Griffin on a POS implementation
and stated that “Tim was AWESOME!! |
|
We have been very pleased with BEC and our
new Aloha system. Everyone at BEC
has been extremely helpful and worked quickly to
resolve any issues that have come up. Cory,
Patty and Sarah have gone above and beyond
to make sure our implementation is going well and we
would recommend the BEC team and Aloha to any
business looking for a POS system! Gibs Bagels |
|
I felt that Mike Lane did an
OUTSTANDING job in training staff and managers
alike. Also Mike was available for us every step of
the way during the "rocky" first steps opening our
restaurant. He is easy to work with and very patient
when teaching the aloha system. Our store had
numerous employees that had not worked in a
restaurant before and had no previous POS
experience. Mike took the time with them so they
would feel comfortable during training and asking
follow up questions. Mike was great to work with.
James Emery from Lazy Dog 3100 Vista Village
Drive. Erie CO |
From initial sales with Jason to going live
with Patty, everything has been amazing and
beyond our expectations. THANK YOU!
Stephen Bradley
– Roast and Toast Café 1030 Johnson Rd.
Golden, CO |
|
Very happy with everything, your team is great!
Tracks Night Club - Denver CO |
|
The staff at BEC has been amazing...
from the setup, to the training, etc... Have truly
enjoyed working with everyone and appreciate all of
the support! Jesse is an amazing
trainer and is very appreciated. Also appreciate the
fact that BEC continues to provide great
service, even though we are installed and up and
running. Crystal Park Cantina, Manitou Springs |
I have worked with BEC for years. Josh
was awesome and quick to respond. He was on it!!!
John Bachman from the Big Red F Company
(Jax Fish House, Lola’s, Zolo Grill, Happy Noodle
House & Centro) |
|
Rik did a great job with the
programming and install of our Aloha system. I
appreciated his flexibility and responsiveness.
Bobbi Jo was also very helpful in
Rik's absence. Thank You from Ray at the
Next Door located at 1035 Pearl Street #100
Boulder |
Ed was a HUGE help with this
delicate situation and really helped us out. Please
let him know that we really appreciated his help and
dedication this weekend!
Richard Gaderick
Information Technology Manager:
Kona Grill Corporation |
Jesse and Patty
were exceptional people to work with. Eric
was a great one on one trainer. Brad
is a great sales person and has given us the support
and tools we needed. all in all my experience was
awesome and i would recommend you to others. hats of
to Jesse and the rest of the
team!!!!! mooooo
Drew Honness from Sweet Cow Ice Cream |
|
Being my first time in the "Food Biz" I would like
to say that Sales an Support from a company is what
I'm looking for. It's always easy to sell a product
like yours that we as a company felt it was the best
choice. The most important thing is "Always" the
service behind the company. Rik is
the true definition of "Customer Service" he has
perfect people skills and never rushes anything and
makes me as the G.M. very comfortable with your
system. Rik always ends his phones calls with a
Thank You and if I ever need anything else please
call him. In closing if BEC Alhoa would like to use
the "No Name Bar and Grill" as a
reference I would love to have any potential
customers call me on your behalf. Jason
did assure me in the sale the Customer Support was
first class in Denver and now after the install it
holds true. With Every Good Wish Kevin A.
Peterson...No Name Bar and Grill |
|
Joe Trujillo owner of Broadways located at
1027 Broadway Blvd. stopped in with
Starbucks gift cards for Sarah Behnen and
Patty Simmons. He stated how helpful they
are. GOOD JOB !! |
Dan at Anthony’s Pizza & Pasta -
Dave stated that Chris and Jason Olson
helped him with getting the system all fixed and
working correctly.
Thanks for the professional service. |
|
Scott Gillman, CEO of Mascott Corporation,
owner of several Smashburger locations in
New Jersey said this about Andrea Hale
who is implementing Aloha Configuration Center for
all 96+ Smashburger locations - It looks like you
are doing an incredible job! It would have
been a lot easier to do this in 2008, but u would
not have learned as much. Thanks for the dedication. |
Rik's commitment, thoroughness and
communication throughout the entire process was
fantastic. He is a huge asset to your company.
Ale House at Amato’s |
|
Jason Shelden, I wanted to say
thank you very much for assisting me during the
power outage two weeks ago. You and your co-workers
are super responsive and efficient which makes Aloha
the best POS company. Have a great weekend. Al
Fujiyama |
Although all your staff is very helpful, when in a
pinch on programming questions I don’t hesitate to
contact Sarah Behnen. When you
folks lost Darlene there was a slight void there for
a little while, just because Darlene had been with
your company so long, and knew the little nuances
around the Aloha system. Although Sarah is probably
not at the same level as Darlene, it’s not for any
lack of trying. She is always happy to help resolve
a problem, and if she doesn’t have the answer, she’s
very good at sourcing a solution. She’s really
become my “go to” person, and just a delight to work
with. With that said, I don’t abuse Sarah, and still
use your support team for hardware issues. They are
also a strong team, and we appreciate all the
support we get from BEC. Thanks, Jim.
Jim McBride - Johnson Restaurant Group |
|
Debbie from Duffeyroll
brought yummy bakery treats to
Bobbi Jo, Patty and Sarah in the Aloha Programming
Department today thanking them for
all the help they have given her!! |
Scott Bleau IT Director at Qdoba Restaurant
Corporation:
I've written this recommendation of your work to
share with other LinkedIn users. Details of the
Recommendation: "Richard Adams has
proven to be a consistent go to guy for any question
I may pose to him. If he doesn't know the answer, he
doesn't rest until he finds out who does. His level
of salesmanship is superlative and his attention to
his customers is outstanding." |
Eric, THANK YOU for taking
the time to come to ACHS and training Janet and me on the ALOHA
system. It was a fast couple of hours but with your efforts we
moved ahead light years from where we were. Thanks again!
George A. Hansen: Accountant - Division of Financial
Services - Adams County School District 14 |
|
Scott Freauff, I just can’t thank
you enough for all your help these past few weeks at our Omaha
location. You’ve really gone above and beyond and we very much
appreciate it! Hope these free donut cards will in some small
way show our appreciation. Regards, Cheri Emerson,
Office Manager Lamar’s HQ |
| Zack from Pasquinis stated
that Jason Levinson has been great as always I
enjoy working with him. |
Audrey & Rob: I own a couple of
Taste of Philly locations and
converted to the Aloha system last November. It has
been a very bumpy road transitioning from my
previous system, as I found that the Aloha system
has not proven to be upgrade and limited from my
previous POS system. At times, I felt that your
employees at the help desk kept passing me on to
another person. There seem to be a lack of
communication and follow-up in getting my issues
taken care of. After talking with Jason
Skolak about my frustration, I was
connected with Sarah Behnen. I
explained to her the issues that I have been
experiencing; we made a punch list of the items that
needed to be corrected. She took the lead in getting
most of the issues taken care of. Most of all, she
owned the project, if she ran into a situation that
she was not familiar with. She contacted someone to
resolve it, have been always in communication and
keeping me updated of the progress. With a new
system, there were a lot of changes in the layout
and functions. Sarah has been very helpful
in assisting me with those changes.
Thanks, Alex Hakim Taste of
Philly |
| Joe from Restaurants of America
commented that Andrea, Shaye, Ray, Rob and Sherry
are great to work with. |
| cheers to Ed, Chris, and Scott F
for being "the best part of BEC" (a direct quote) according to
Double Barrel! |
| Mickey’s Sirloin sent us a
$25 gift certificate with the following note: Heather,
Thank you so much for your support. You always seem to be able
to resolve our problems. You are the best. Stacy |
| from Jason at The Pullman:
Jesse Hutchinson was again amazing. This was our third
install, and the only new restaurant. This created a lot of
additional headaches that Jesse handled quickly and efficiently
even when I was in the midst of losing my mind...THANKS JESSE!!! |
All, We just welcomed a new customer on
board – White Chocolate Grill. Here is an email
sent to Sarah !! Good job Sarah and IMP. Team.!!
Thank you again, we are extremely impressed with how efficient
your company has been and also how help full. When I was given
the project I assumed that is would consume a much larger amount
of my time since I am not that familiar with the aloha system.
You have made this a very easy project for me. Samantha
Brady |
From Cory Leicester of Bondi Beach
Bar:
Both Mike Lane and Cory have been
fantastic to work with. They made the transition to Aloha very
simple. Thank you. Cory |
| Kate from Boogies called to
thank Lee Williams for the assistance he gave
her after hours. He was very patient with her frustration with
the cabling. Good Job! |
| |
