Aloha Enterprise Solution for Table Service and
Quick Service
More than ever, operating a profit table
table service restaurant requires controlling cost while
increasing sales. Ensuring performance against these
critical objectives means that selecting the right
technology solution could be the most important
investment decision you will make. To build efficient
operations, provide the experience that your guests
expect and achieve healthy growth, your technology
solution should consist of seamlessly
integrated components that maximize your existing asset
and minimize costly new integration projects while
easily increasing your operational
capabilities over time. With
Aloha
Enterprise,
Radiant Systems provides
table service restaurant operators of all sizes
everywhere a single point of
accountability for technology needs. Aloha Enterprise
helps many of today’s most admired and successful
restaurant operators maximize their profit opportunity
with a solution that is both innovative and time-tested.
OPERATE at peak performance:
* Decrease costs by reducing food waste and
employee training
time while maximizing controls.
* Increase sales and customer satisfaction by
improving speed of service and
order accuracy.
* Increase ticket averages through successful
up-selling and cross-selling.
MEASURE in real-time:
* Make smart decisions quickly
based on continuous data feeds.
* Control food and labor costs more effectively.
* Increase oversight of your business from
anywhere at any time.
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MANAGE systems centrally:
* Lower system management costs
while increasing operational capabilities.
* Reduce risks and ensure compliance through
high security and accountability.
* Respond quickly and with maximum effectiveness
to changes in menus,
prices, taxation and other operational
variables.
MARKET to drive growth:
* Manage stored value and loyalty
programs across your entire brand.
* Stimulate repeat business by providing
valuable rewards.
* Implement effective marketing programs with
detailed customer intelligence. |
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Consulting:
Minimize your solution value and minimize
project risks using expert resources and proven
processes.
• Expedite your
solution roll-out and increase your
speed-to-market using proven quality assurance
processes. •
Leverage a single point of accountability
from design and testing to roll-out and support. |
Implementation Services:
Ensure high quality, low risk
and solid return on investment from your
technology implementation. Our services are
built on industry best practices and years of
hands-on experience.
They include:
• Roll-out
Management.
• Install,
Move, Add, Change.
• Cabling/Bracketing.
• Staging.
• Client Support Center. |
Equipment Maintenance:
Extend the life or your technology
investment
with Radiant’s industry-leading approach to
return-to-service.
• Resolve
system failures quickly and reduce
the chance of future failures through full unit
replacement. •
Lower your total cost of ownership with a
flat pricing structure covering all three
failure types – process, wear and functional.
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Aloha Table Service
Aloha Guest Manager
Aloha Takeout
Aloha Kitchen Display Systems
Aloha Connect |
Aloha Insight
MenuLink Inventory
MenuLink Labor |
Aloha Command Center
Aloha Configuration Center |
Aloha Loyalty
Aloha Stored Value
Aloha Online |
Aloha Table Service Point-of-Sale
Boost sales and keep servers on the
floor.
•
Maximize peak-period sales by reducing the
amount of time it
takes to place an order or modify items.
• Simplify
the methods for splitting and combining items
and checks.
• Avoid the
costs of data loss and POS downtime with
industry leading system redundancy.
Aloha Guest Manager
Improve your guest experience
• Increase
host productivity-removing guesswork when
quoting wait times
• Increase
seat utilization through matching party size to
table size maximizing seating efficiency.
Aloha Takeout
Streamline take-away, delivery
and curb-side operations.
• Increase
order-taking ability and improve guest
satisfaction with fast customer search screens
and automated tracking and production of future
scheduled orders.
• Optimize
delivery operations with integrated mapping,
printed driver itineraries and single-touch
assignment.
Aloha Kitchen Display System
Prepare orders quickly and
accurately.
• Communicate orders from front
counter and drive through POS terminals to video
displays in production areas.
• Route items and order information
to appropriate production stations for improved
speed of service and order accuracy.
Aloha Connect
Ensure tight integration.
• Facilitates open framework to
broaden communication and
maintain control between Aloha and external
systems.
• Promote
efficient data flow and provide operational
enhancements to your business.
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Aloha Insight
Increase visibility and
control of your operations.
• Leverage consolidated, multi-store
reporting with extensive drill-down analysis to
efficiently analyze operational results and find
opportunities for improvement.
• Conduct
fast sales analysis, forecasting and comparison
reporting to quickly reach operational decisions
without large investments in one-time analysis
projects.
• Gain
awareness of unexpected issues with robust
alerts and scheduled reports that proactively
inform you of situations requiring attention.
• Use any
computer with Internet access to utilize
comprehensive tools for oversight of your
operations from anywhere at any time.
MenuLink Inventory
Manage inventory and control food costs.
• Manage food cost information ���
inventory levels, item costs and recipes – in
one central location to make and implement good
business decisions quickly.
• Ensure
product is on-hand by predicting ordering and
prep item production based on both historical
trends and special marketing events.
• Track
historical item pricing by vendor to identify
cost savings and potential contract pricing
variances.
MenuLink Labor
Manage and control labor costs.
• Forecast
scheduling and labor needs and enforce your
company labor standards to achieve top guest
satisfaction.
• Analyze
scheduling efficiencies by viewing variances
between recommended labor, scheduled labor and
actual labor.
• Reduce
manager and corporate overhead with a
single-source for all in-store employees and
payroll hours,
including support for borrowing and
transferring. |
Aloha Command Center
Monitor all site systems in real-time for
support and compliance purposes with maximum
security.
• Allow
authorized personnel instant “one click” access
to sites for troubleshooting and software
deployment while drastically reducing
administration of user accounts.
• Improve
problem resolution times with automated
information gathering and support procedures for
each terminal, server and key application on
site.
• Rapidly
and automatically deploy new software versions
across groups of stores or an entire enterprise.
• Ensure
the highest levels of security with multi-factor
user authentication for remote access to your
site systems and logging of remote access
activities.
• Reduce
the cost of periodic audits related to equipment
inventory, network security, data security and
remote access activity.
Aloha Configuration Center
Manage all site system configurations for
multi-site and multi-concept restaurant
organizations.
• Simplify
configuration maintenance across locations with
automatic data distribution – no cumbersome
processes or third party software.
• Enable
efficient product mix analysis by easily keeping
menu item information standardized across all
locations.
• Gain
operational marketing flexibility with the
ability to quickly deploy trial offers, new menu
items and new combos across select groups of
stores or all stores.
• Increase
operational consistency and ensure compliance
with local laws with a simple means of managing
all point-of-sale settings across every
location.
• Minimize
risks related to tax liabilities with simplified
maintenance of tax configurations across groups
of stores. |
Aloha Loyalty
Deliver highly flexible and
customizable reward and bonus programs across an
entire brand.
• Simplify your
customers’ experience and minimize your
administration and costs with a single card for
both stored
value and loyalty applications.
• Offer
unlimited bonus plans that can be based on
dollars spent, items purchased, points earned,
frequency of visits or a variety of other
desired consumer behaviors.
• Reward
customers in real time at the moment a promotion
is earned through tight integration with the
Aloha POS.
Aloha Stored Value
Offer stored value cards to drive revenue
growth.
• Get very fast
authorization, redemption and card sales with
seamless integration to the Aloha POS.
• Improve
your customers’ experience by easily allowing
card holders to quickly add value to existing
cards and supporting a variety of refund types.
• Reduce
administration costs with a seamless, efficient
gift card settlement process that transfers
funds between bank accounts using ACH.
Aloha Online
Engage your customers online
for higher satisfaction, increased visits and
more sales.
• Engage
customers directly on your own Web site with
real-time connections to your store systems,
loyalty programs and stored value programs.
• Grow your
business with brand-wide online ordering that
integrates directly into your point-of-sale
system – one place to maintain prices, taxation
rules, etc.
• Confirm
food orders to your guests online in real-time,
ensuring that Web orders are electronically
entered directly into the POS system of the
fulfilling store. |
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